1.How many people can connect to my stream?
We don't place any concurrent or total connection limits on your stream. You can have as many people connect to your stream as you want. More connections simply means more bandwidth used.
2.How do I know how much bandwidth I am using?
Most of our packages include a real-time reporting tool that you can use to monitor your bandwidth. There are no 'surprise charges' when you stream with NetroMedia.
3.What happens if I choose a package and my audience grows?
You can change your package at any time. The new package, whether it be higher or lower, will come into effect on your next monthly billing cycle.
4.What happens if I go over my bandwidth?
Your stream is left running, and you will simply pay the overage amount at the end of your normal monthly billing cycle.
5. How do I get started?
Choose one of the easy start streaming packages, or put together your own package. Then proceed to one of the start now sign up form to get set up for streaming. All the NetroMedia streaming packages are based off of a pre-pay amount of bandwidth.
6. How do I pay for my streaming package?
NetroMedia accepts all major credit cards as form of payment. You can sign up and pay on line or we can send you a streaming services agreement that you can keep as a record. We only ask that you sign and fax back to our accounting department for processing.
7. How long does it take for my account to get set up?
Generally all streaming services are set up in less than one business day. Often much quicker.